Installation Guide
Tools Needed:
- Adjustable wrench
- Level
- Screwdrivers (flat and Phillips)
- Pliers
- Tape measure
- Pipe wrench
Step-by-Step Installation
- Choose Installation Location: Select a location with proper ventilation, near necessary plumbing and electrical connections on a solid, level floor.
- Remove Shipping Materials: Remove all shipping bolts, brackets and packaging materials from both washer and dryer units.
- Stacking Preparation: Ensure stacking kit is properly installed according to manufacturer instructions for secure attachment.
- Connect Water Supply: Connect hot and cold water supply lines to the washer water inlet valves. Use only new hoses.
- Connect Drain Hose: Route the drain hose into a standpipe or laundry tub with a high loop to prevent backflow.
- Electrical Connection: Connect to a properly grounded 240V, 60Hz outlet for dryer and 120V for washer. Do not use extension cords.
- Ventilation Setup: Install proper exhaust venting for dryer according to local building codes.
- Level the Unit: Adjust the leveling legs to ensure the stacked unit is level from front to back and side to side.
- Test Run: Run both washer and dryer through complete cycles to check for proper operation.
Specifications
| Model Series | GUD27ESSMWW / GUD24ESSMWW |
| Type | Stacked Electric Washer & Dryer Combo |
| Color | White |
| Washer Capacity | 2.7 cu. ft. |
| Dryer Capacity | 5.9 cu. ft. |
| Noise Level | 65 dB (washer) / 68 dB (dryer) |
| Control Type | Electronic Controls with LED Display |
| Energy Star Rating | ENERGY STAR® Certified |
| Washer Water Consumption | 13 gallons per cycle (average) |
| Power Requirements | 240V/30A (dryer), 120V/15A (washer) |
| Dimensions (HxWxD) | 74.5 x 27 x 30.5 inches |
| Total Weight | 215 lbs |
| Dryer Heat Source | Electric |
Warranty Information
- Full Warranty: 1 year parts and labor
- Drive System Warranty: 10 years on washer transmission
- Motor Warranty: 10 years on dryer motor
- Additional Coverage: Optional extended warranty available
For warranty service, contact GE Customer Service at 1-800-432-2737 or visit GEAppliances.com
Key Features
ENERGY STAR® Certified
Meets strict energy efficiency guidelines set by the U.S. Environmental Protection Agency, using less energy and water than standard models.
Space-Saving Design
Stacked configuration saves valuable floor space, perfect for apartments, condos, and small laundry rooms while providing full-size capacity.
Advanced Washer Technology
Features multiple wash cycles, soil levels, and temperature settings to handle everything from delicate fabrics to heavily soiled items.
Efficient Dryer System
Electric dryer with moisture sensing technology automatically shuts off when clothes are dry, preventing over-drying and saving energy.
Stainless Steel Drum
Both washer and dryer feature durable stainless steel drums that are gentle on clothes and resist chipping and rusting.
Quiet Operation
Sound insulation and vibration reduction technology provide quiet operation, ideal for living spaces near bedrooms or living areas.
Washer Programs Explained
Normal
For everyday loads of normally soiled cotton, linen, and mixed fabrics
Heavy Duty
For heavily soiled work clothes, jeans, and sturdy fabrics
Delicates
Gentle cycle for lingerie, silk, wool, and other delicate items
Quick Wash
Fast cycle for lightly soiled items that need to be washed quickly
Bulky Items
For blankets, comforters, and other large, bulky items
Sanitize
Uses higher temperatures to eliminate bacteria and allergens
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Unit won't start | Power issue, door not closed properly, circuit breaker tripped | Check power supply, ensure doors are latched completely, reset circuit breaker |
| Washer not filling | Water supply valves closed, kinked hoses, clogged inlet screens | Open water valves, straighten hoses, clean inlet screens |
| Dryer not heating | Thermal fuse blown, heating element failure, improper venting | Check thermal fuse, heating element, ensure proper ventilation |
| Excessive vibration | Unbalanced load, uneven floor, shipping materials not removed | Redistribute load, level the unit, ensure shipping materials removed |
| Water not draining | Drain hose clogged or kinked, pump filter blocked | Check drain hose for obstructions, clean pump filter |
| Dryer taking too long | Lint buildup, restricted venting, overloaded | Clean lint filter, check venting, reduce load size |
Error Codes
- E01: Water supply issue - Check water supply and inlet valve
- E02: Drain issue - Check drain hose and pump
- E03: Door open during cycle - Ensure door is fully closed
- E04: Motor issue - Contact service center
- E05: Temperature sensor failure - Contact service center
- E06: Communication error - Power cycle unit
- E07: Unbalanced load - Redistribute clothes and restart
- E08: Overheating - Check ventilation and reduce load size
Manual Downloads
Current Model Manuals
GUD27ESSMWW
2.7 cu. ft. Washer / 5.9 cu. ft. Dryer
GUD24ESSMWW
2.4 cu. ft. Washer / 5.9 cu. ft. Dryer
GUD27GSSMWW
2.7 cu. ft. Washer / Gas Dryer Combo
GUD30ESSMWW
3.0 cu. ft. Washer / 5.9 cu. ft. Dryer
Popular Previous Models
GUD23ESSMWW
2.3 cu. ft. Washer / 5.9 cu. ft. Dryer
GUD20ESSMWW
2.0 cu. ft. Washer / 5.9 cu. ft. Dryer
GUD25ESSMWW
2.5 cu. ft. Washer / 5.9 cu. ft. Dryer
GUD22ESSMWW
2.2 cu. ft. Washer / 5.9 cu. ft. Dryer