Installation Guide
Tools Needed:
- Adjustable wrench
- Level
- Screwdrivers (flat and Phillips)
- Tape measure
- Pliers
Step-by-Step Installation
- Choose Installation Location: Select a location with proper ventilation, away from heat sources and direct sunlight, on a solid, level floor.
- Remove Packaging Materials: Remove all shipping materials, protective films, and tapes from the refrigerator interior and exterior.
- Adjust Leveling Legs: Adjust the front leveling legs to ensure the refrigerator is level from front to back and side to side for proper door closure.
- Clearance Requirements: Ensure minimum clearances: 1 inch at back, 2 inches at top, and 1/2 inch on each side for proper air circulation.
- Electrical Connection: Connect to a dedicated 115V, 60Hz, 15-20 amp grounded outlet. Do not use an extension cord or power strip.
- Initial Setup: Allow the refrigerator to stand upright for 4 hours before plugging in to let refrigerant settle. Set temperature controls.
- Test Operation: Let the refrigerator run for 24 hours to reach optimal temperature before loading with food.
Specifications
| Model Series | GNE25JGKBB |
| Type | French Door Refrigerator with Bottom Freezer |
| Color | Black Stainless Steel / Fingerprint Resistant |
| Total Capacity | 25.5 cu. ft. |
| Fresh Food Capacity | 16.6 cu. ft. |
| Freezer Capacity | 8.9 cu. ft. |
| Energy Star Rating | ENERGY STAR® Most Efficient 2024 |
| Annual Energy Consumption | 560 kWh/year |
| Water Consumption | Filtered Water and Ice System |
| Power Requirements | 115V, 60Hz, 15A |
| Dimensions (HxWxD) | 70 x 36 x 34.5 inches |
| Weight | 305 lbs |
| Door Swing | Reversible Doors (110° opening) |
Warranty Information
- Full Warranty: 1 year parts and labor
- Sealed System Warranty: 5 years on compressor and parts
- Additional Coverage: Optional 3 or 5 year extended warranty available
For warranty service, contact GE Appliances Customer Service at 1-800-432-2737 or visit GEAppliances.com
Key Features
ENERGY STAR® Certified
Meets strict energy efficiency guidelines set by the U.S. Environmental Protection Agency, using at least 15% less energy than non-certified models.
Turbo Cool Setting
Rapidly cools the refrigerator compartment when you add multiple items, helping to maintain food safety and optimal storage temperatures.
Advanced Water Filtration
GE SmartWater™ Premium Filtration System reduces 70+ contaminants including lead, mercury, pharmaceuticals, and pesticides.
Door Alarm System
Audible alarm alerts you if the refrigerator or freezer door is left open for more than 3 minutes to prevent energy waste and temperature rise.
SpillSafe™ Glass Shelves
Tempered glass shelves contain spills with raised edges, preventing liquids from dripping to shelves below for easier cleanup.
Adjustable Gallon Door Bins
Accommodate gallon-sized containers with adjustable and removable door bins that can be configured to fit your storage needs.
Temperature Management System
Fresh Food Section
Maintains optimal 37°F temperature with separate humidity-controlled crispers for fruits and vegetables
Freezer Section
Maintains 0°F temperature with quick freeze capability for fast freezing of new items
Deli Drawer
Separate temperature-controlled drawer for meats and cheeses at optimal 34°F
Convertible Drawer
Flexible storage that can be adjusted from refrigerator to freezer temperature settings
Door Cooling
Separate cooling system for door compartments to maintain consistent temperatures
Energy Saver Mode
Reduces energy consumption during periods of low usage while maintaining food safety
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Refrigerator not cooling | Power issue, temperature setting too warm, dirty condenser coils | Check power supply, adjust temperature settings, clean condenser coils |
| Excessive frost in freezer | Door not sealing properly, frequent door openings, faulty defrost system | Check door seals, reduce door openings, contact service if persistent |
| Water dispenser not working | Water supply turned off, clogged filter, frozen water line | Check water supply, replace water filter, check for frozen lines |
| Ice maker not producing ice | Water supply issue, ice maker turned off, clogged filter | Ensure water connected, check ice maker switch, replace filter |
| Unusual noises | Normal compressor sounds, items vibrating, unbalanced refrigerator | Allow normal operation, secure items inside, level the refrigerator |
| Water leaking on floor | Clogged defrost drain, damaged water line, improper installation | Clear defrost drain, check water connections, ensure proper leveling |
Error Codes
- E0 / F0: Temperature sensor failure - Contact service center
- E1 / F1: Freezer temperature too high - Check door seal, reduce load
- E2 / F2: Refrigerator temperature too high - Check door seal, adjust settings
- E3 / F3: Defrost system error - Contact service center
- E4 / F4: Communication error - Power cycle refrigerator
- E5 / F5: Ice maker communication error - Reset ice maker
Manual Downloads
Current Energy Star Models
GNE25JGKBB
25.5 cu. ft. French Door Refrigerator
GNE27JYMFS
27.2 cu. ft. Counter Depth Refrigerator
GTS22KBPBB
22.1 cu. ft. Top Freezer Refrigerator
GSE25HGHBB
25.5 cu. ft. Side-by-Side Refrigerator
Popular Previous Models
GTE18GMHES
18.2 cu. ft. Top Freezer Refrigerator
GSH25JFXSS
25.5 cu. ft. French Door Refrigerator
GTS20KBPBB
20.1 cu. ft. Energy Star Refrigerator
GSE23GSHSS
23.1 cu. ft. Side-by-Side Refrigerator