Installation Guide
Tools Needed:
- Adjustable wrench
- Level
- Screwdrivers (flat and Phillips)
- Tape measure
- Pliers
Step-by-Step Installation
- Choose Installation Location: Select a location with proper ventilation, away from heat sources and direct sunlight.
- Remove Packaging Materials: Remove all shipping materials, tapes, and protective films from the refrigerator.
- Level the Refrigerator: Adjust the leveling legs to ensure the refrigerator is level from front to back and side to side.
- Connect Water Supply: Connect water supply line to the refrigerator's water inlet valve for ice maker and water dispenser.
- Electrical Connection: Connect to a properly grounded 120V, 60Hz, AC only outlet. Use dedicated circuit recommended.
- Clearance Check: Ensure proper clearance for door swing and ventilation as specified in the manual.
- Initial Setup: Allow refrigerator to stand upright for 2 hours before plugging in. Set temperature controls and run initial cooling cycle.
Specifications
| Model Series | GNE27JYMFS |
| Type | French Door Refrigerator |
| Color | Stainless Steel / Fingerprint Resistant |
| Total Capacity | 26.6 cu. ft. |
| Fresh Food Capacity | 17.6 cu. ft. |
| Freezer Capacity | 9.0 cu. ft. |
| Control Type | Electronic Touch Controls |
| Energy Rating | ENERGY STAR® Certified |
| Annual Energy Use | 608 kWh/year |
| Power Requirements | 120V, 60Hz, 15A |
| Dimensions (HxWxD) | 70 x 36 x 35 inches |
| Weight | 330 lbs |
| Water Filter Type | RPWFE |
Warranty Information
- Full Warranty: 1 year parts and labor
- Sealed System Warranty: 5 years on compressor and parts
- Additional Coverage: Optional extended warranty available
For warranty service, contact GE Customer Service at 1-800-432-2737 or visit GEAppliances.com
Key Features
Turbo Cool Setting
Quickly cools food by increasing compressor speed and fan operation, ideal for cooling large quantities of groceries quickly.
Advanced Water Filtration
RPWFE filter reduces 15 contaminants including lead and pharmaceuticals, with electronic filter monitoring system.
CustomCool™ Drawer
Multi-temperature drawer with 5 settings from -7°F to 45°F for meat, deli, snacks, beverages, or wine storage.
Door Alarm System
Audible alarm sounds if either refrigerator door is left open for more than 5 minutes to prevent energy waste.
SmartHQ™ Technology
Wi-Fi enabled for remote monitoring and control via smartphone app, including temperature adjustments and filter status.
LED Lighting
Energy-efficient LED lighting throughout refrigerator and freezer compartments for better visibility and longer life.
Temperature Zones Explained
Fresh Food Section
Optimal temperature range of 35°F to 38°F for fruits, vegetables, dairy, and beverages
Freezer Section
Maintains 0°F for frozen food storage, with quick freeze capability for fast freezing
CustomCool Drawer
Five temperature settings for specialized storage needs from deli meats to wine
Crisper Drawers
Humidity-controlled compartments with adjustable settings for fruits and vegetables
Door Bins
Adjustable gallon-sized door storage with can dispensers and condiment organization
Meat Drawer
Specialized drawer maintains optimal temperature and humidity for meat preservation
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Refrigerator not cooling | Power issue, temperature setting too high, dirty condenser coils | Check power supply, adjust temperature settings, clean condenser coils |
| Excessive frost in freezer | Door not sealing properly, frequent door openings, defective defrost system | Check door seal, reduce door openings, contact service if persistent |
| Water dispenser not working | Water supply turned off, clogged filter, frozen water line | Check water supply, replace water filter, check for frozen line |
| Ice maker not producing ice | Water supply issue, freezer too warm, ice maker turned off | Check water connection, ensure freezer at 0°F, verify ice maker switch is on |
| Unusual noises | Refrigerator not level, items vibrating, normal compressor sounds | Level the refrigerator, secure items inside, recognize normal operating sounds |
| Water leaking on floor | Clogged defrost drain, damaged water line, improper installation | Clear defrost drain, check water connections, ensure proper installation |
Error Codes
- E0: Temperature sensor failure - Contact service center
- E1: Freezer temperature too high - Check door seal and temperature setting
- E2: Fresh food temperature too high - Check door seal and temperature setting
- E3: Defrost system error - Contact service center
- E4: Communication error - Power cycle refrigerator
- F1: Water filter needs replacement - Replace RPWFE filter
- F2: Door left open alarm - Check and close refrigerator doors
Manual Downloads
Current Model Manuals
GNE27JYMFS
26.6 cu. ft. French Door Refrigerator
GNE25JYMFS
25.5 cu. ft. French Door Refrigerator
GNE23JYMFS
23.1 cu. ft. French Door Refrigerator
GNE21JYMFS
21.9 cu. ft. French Door Refrigerator
Popular Previous Models
GTS22KBPBRWW
22.2 cu. ft. Top Freezer Refrigerator
GSE25GSHSS
25.0 cu. ft. Side-by-Side Refrigerator
GFE26JSMSS
26.2 cu. ft. French Door Refrigerator
GTE18GMHMRWW
18.0 cu. ft. Top Freezer Refrigerator