owners manual ge refrigerator

User Manual & Installation Guide

French Door Refrigerator

Installation Guide

Tools Needed:

  • Adjustable wrench
  • Level
  • Screwdrivers (flat and Phillips)
  • Tape measure
  • Pliers

Step-by-Step Installation

  1. Choose Installation Location: Select a location with proper ventilation, away from heat sources and direct sunlight, on a solid, level floor.
  2. Remove Packaging Materials: Remove all shipping materials, tape, and protective films from the refrigerator interior and exterior.
  3. Level the Refrigerator: Adjust the leveling legs to ensure the refrigerator is level from front to back and side to side for proper door operation.
  4. Connect Water Supply (if applicable): Connect water supply line to the water inlet valve for ice maker and water dispenser models.
  5. Electrical Connection: Connect to a properly grounded 120V, 60Hz, AC only outlet. Do not use an extension cord.
  6. Allow to Stabilize: Let the refrigerator stand upright for at least 4 hours before plugging in to allow refrigerant to settle.
  7. Initial Setup: Plug in the refrigerator, set temperature controls, and allow 24 hours for proper cooling before adding food.
Warning: All installations must be performed by a qualified installer to ensure proper operation and maintain warranty coverage.

Specifications

Model Series GNE25JYKFS
Type French Door Refrigerator
Color Stainless Steel / Black Stainless
Total Capacity 25.5 cu. ft.
Fresh Food Capacity 16.6 cu. ft.
Freezer Capacity 8.9 cu. ft.
Noise Level 39 dB
Control Type Electronic Touch Controls
Energy Rating ENERGY STAR® Certified
Annual Energy Consumption 608 kWh/year
Power Requirements 115V, 60Hz, 15A
Dimensions (HxWxD) 70 x 36 x 35 inches
Weight 305 lbs
Water Filter Type RPWFE

Warranty Information

  • Full Warranty: 1 year parts and labor
  • Sealed System Warranty: 5 years on compressor and related parts
  • Additional Coverage: Optional extended warranty available

For warranty service, contact GE Customer Service at 1-800-432-2737 or visit GEAppliances.com

Key Features

Turbo Cool Setting

Rapidly cools the refrigerator compartment when you add a large amount of groceries, helping to maintain food freshness and safety.

Turbo Freeze Setting

Quickly freezes items in the freezer compartment, preserving food quality and preventing ice crystal formation.

Advanced Water Filtration

RPWFE filter reduces 15 contaminants including lead, mercury, and pharmaceuticals, providing clean drinking water and ice.

CustomCool™ Drawer

Multi-temperature drawer with five settings for meat, deli, snacks, beverages, or wine to keep items at their ideal temperature.

SmartHQ™ Technology

Wi-Fi enabled for remote control via smartphone app, allowing you to adjust temperatures, monitor filter status, and receive alerts.

Door Alarm System

Alerts you when the refrigerator or freezer door has been left open for an extended period to prevent energy waste and food spoilage.

Temperature Zones Explained

Fresh Food Section

Maintains optimal 37°F temperature for fruits, vegetables, dairy, and prepared foods

Freezer Section

Maintains 0°F temperature for frozen foods, ice cream, and long-term storage

CustomCool Drawer

Adjustable temperature from 34°F to 44°F for specialized storage needs

Door Bins

Slightly warmer zones ideal for condiments, beverages, and frequently accessed items

Crisper Drawers

Humidity-controlled compartments for optimal produce storage

Meat Drawer

Specialized colder zone for meat and fish storage at near-freezing temperatures

Troubleshooting

Problem Possible Cause Solution
Refrigerator not cooling Power issue, temperature setting too warm, dirty condenser coils Check power supply, adjust temperature settings, clean condenser coils
Excessive frost in freezer Door not sealing properly, frequent door openings, faulty defrost system Check door seal, minimize door openings, contact service if persistent
Water dispenser not working Water supply turned off, clogged filter, frozen water line Check water supply, replace filter, check for frozen line in freezer
Ice maker not producing ice Water supply issue, clogged filter, ice maker turned off Check water supply and filter, ensure ice maker switch is ON
Unusual noises Refrigerator not level, items vibrating, normal compressor sounds Level the refrigerator, check for vibrating items, some noise is normal
Water leaking on floor Clogged defrost drain, damaged water line, overfilled ice bucket Clear defrost drain, check water connections, empty ice bucket

Error Codes

  • FF: Freezer Fan issue - Check for obstructions in fan
  • RF: Refrigerator Fan issue - Check for obstructions in fan
  • CC: Communication Error - Power cycle the refrigerator
  • PF: Power Failure - Check electrical connection
  • d1: Door Switch Error - Check door alignment and switches
  • E2: Temperature Sensor Error - Contact service center

Manual Downloads

Current Model Manuals

GNE25JYKFS

25.5 cu. ft. French Door Refrigerator

GNE27JYMFS

27.1 cu. ft. French Door Refrigerator

GNE22JYKFS

22.1 cu. ft. French Door Refrigerator

GNE29GSKSS

29.7 cu. ft. Side-by-Side Refrigerator

Popular Previous Models

GTS22KBPDRWW

22.2 cu. ft. Top Freezer Refrigerator

GFE26JYMFS

26.2 cu. ft. French Door Refrigerator

GTE18GMHDRWW

18.1 cu. ft. Top Freezer Refrigerator

GSE25GSHSS

25.5 cu. ft. Side-by-Side Refrigerator

Note: For models not listed here, please visit the GE Appliances Support Website for complete documentation.