Poly Business Media Phone Manual

The Poly Business Media Phone is an advanced communication device designed for modern business environments, featuring high-definition audio, video conferencing capabilities, multiple connectivity options, intuitive touchscreen interface, enterprise-grade security, and seamless integration with popular collaboration platforms. Below are key sections for safety, features, installation, setup, operation, and troubleshooting.

Features at a Glance

Key components: High-resolution touchscreen display, HD camera with privacy shutter, NoiseBlockAI technology, Ethernet port, USB-C connectivity, Bluetooth 5.2, Speakerphone with acoustic fence technology.

Installation

Unpack and inspect contents. Place on stable desk surface.

1. Connect to network: Use included Ethernet cable to connect to PoE switch or injector.
2. Power connection: If not using PoE, connect included power adapter to USB-C port.
3. Peripheral connections: Connect headset, external camera, or other devices to USB-C port.
4. Mounting options: Use VESA mount adapter for wall or monitor mounting.

WARNING! Device contains sensitive electronics; handle with care. Ensure proper ventilation around device.

First-Time Setup

Power on device; follow on-screen setup wizard.

1. Language selection: Choose preferred language for interface.
2. Network configuration: Automatic DHCP or manual network settings.
3. Account setup: Sign in with Microsoft Teams, Zoom, or other supported platform credentials.
4. Audio/Video test: Verify microphone, speaker, and camera functionality.
5. Personalization: Set up speed dials, wallpaper, and notification preferences.

CAUTION! Keep device away from liquids and extreme temperatures during setup.

Specifications

• Display: 7-inch HD capacitive touchscreen (1280 x 800).
• Camera: 8MP with 120° field of view, privacy shutter.
• Audio: Full-duplex speakerphone, 3 microphones with NoiseBlockAI.
• Connectivity: Gigabit Ethernet (PoE+), USB-C 3.1, Bluetooth 5.2.
• Platform Support: Microsoft Teams, Zoom, RingCentral, 8x8.
• Security: TLS 1.2, SRTP, 802.1X authentication.
• Power: PoE+ (802.3at) or USB-C power adapter.
• Operating Temperature: 0°C to 40°C (32°F to 104°F).

Controls and Settings

Access settings via touchscreen menu or physical buttons. Front Controls: Power, Volume Up/Down, Mute.

Touchscreen Interface: Home screen with apps, call controls, contacts, calendar integration.

Audio Settings: Speaker volume, microphone sensitivity, noise cancellation level. Video Settings: Camera quality, framing mode, video mirroring. Network Settings: IP configuration, VLAN, QoS. Device Settings: Display brightness, sleep timer, language, firmware update. Account Settings: Platform credentials, presence status, notification preferences.

Connecting Devices

Network: Ethernet cable to PoE switch. Peripherals: USB-C for headsets, cameras, accessories.

1. Turn off device before connecting wired accessories.
2. For Bluetooth: Enable pairing mode on headset, select from device Bluetooth menu.
3. For USB devices: Connect directly to USB-C port or through compatible hub.
4. Verify connections in device settings menu.

Tip: Use certified Poly accessories for optimal compatibility and performance.

Using Collaboration Features

Supports video conferencing, content sharing, instant messaging.

1. Making calls: Tap contact or dial number from keypad.
2. Video meetings: Join from calendar or enter meeting ID.
3. Content sharing: Share screen or documents during calls.
4. Call management: Hold, transfer, conference, record (if enabled).
5. Messaging: Send/receive instant messages through integrated apps.
6. Calendar integration: View and join scheduled meetings directly.
7. Directory search: Find colleagues across organization.
8. Hot desking: Log in with credentials to personalize any device.

WARNING! Ensure proper permissions before recording calls. Respect privacy regulations.

Accessibility Features

Screen Reader: Voice guidance for visually impaired users. High Contrast Mode: Enhanced visibility. Closed Captions: Real-time captions for video calls. Audio Adjustments: Separate volume controls for speaker, ringtone, notifications.

Care & Cleaning

Unplug before cleaning. Use slightly damp microfiber cloth for screen and surfaces. Do not use abrasive cleaners or compressed air.

CAUTION! Never spray liquids directly on device. Keep camera lens clean with lens cleaning cloth.

Regulatory Information

FCC Part 15: Class B digital device compliant. CE marked for European market. ICES-003 compliant for Canada. Contains FCC ID: XXXXXXXXX. For recycling information, visit www.poly.com/recycle. Copyright © 2023 Poly. All rights reserved. For support, visit www.poly.com/support or contact 1-800-POLYCOM.

Troubleshooting

Reset: Settings > System > Reset to factory defaults if needed.

Service: 1-800-POLYCOM; www.poly.com/support