Poly CS540 Wireless DECT Headset Manual

The Poly CS540 is a professional wireless DECT headset system designed for office and call center environments. It features a lightweight over-the-ear headset, a dedicated charging base, DECT 6.0 technology for clear audio and secure wireless connection up to 350 feet, noise-canceling microphone, adjustable headband, multiple wearing styles, and compatibility with desk phones and softphones via included EHS cable. Below are key sections for safety, features, installation, setup, operation, and troubleshooting.

Features at a Glance

Key components: Wireless DECT Headset, Charging Base, AC Power Adapter, EHS Cable, Telephone Cord, User Guide.

Installation

Unpack and inspect contents. Place charging base on stable surface near phone.

1. Connect charging base: Plug AC power adapter into base and wall outlet.
2. Connect to telephone: Use included telephone cord to connect base LINE port to wall jack. Use EHS cable to connect base PHONE port to desk phone (if supported).
3. Charge headset: Place headset on charging base contacts; ensure LED indicates charging.
4. Adjust headset: Fit headset comfortably over ear; adjust headband if needed.

WARNING! Use only provided power adapter. Ensure connections are secure to avoid damage.

First-Time Setup

Power on headset and base; follow pairing procedure.

1. Initial charge: Charge headset fully (approx 3 hours) before first use.
2. Pair headset to base: If not pre-paired, press and hold pairing button on base until LED flashes, then press and hold call button on headset until connected.
3. Adjust settings: Use volume buttons on headset to set comfortable listening level.
4. Test call: Make a test call to ensure audio clarity and microphone function.

CAUTION! Do not expose headset or base to liquids or extreme temperatures.

Specifications

• Model: Poly CS540 Wireless DECT Headset System.
• Wireless: DECT 6.0, 1.9 GHz frequency.
• Range: Up to 350 ft (open space).
• Battery: Rechargeable lithium-ion; 10 hrs talk, 100 hrs standby.
• Charging Time: 3 hours for full charge.
• Microphone: Noise-canceling, adjustable boom.
• Audio: Wideband audio for natural sound.
• Connections: Base with LINE, PHONE ports; EHS cable included.
• Power Source: 5V DC power adapter (included).
• Operating Temp: 32°F to 104°F (0°C to 40°C).

Controls and Settings

Headset Controls: Call Button (answer/end), Volume Up/Down, Mute Button. Base Unit: Pairing Button, LED Indicators (power, battery, connection).

LED Indicators: Solid green = fully charged; flashing green = charging; red = low battery; blue = connected.

Audio Settings: Adjust volume via headset buttons; microphone sensitivity is preset. Wearing Adjustments: Rotate microphone boom for optimal positioning; adjust headband for comfort. Pairing: Initiate via base and headset buttons if connection lost.

Connecting to Phone Systems

Desk Phone: Use EHS cable between base and phone. Softphone: Connect base to computer via USB adapter (optional). Standard Wall Jack: Use telephone cord to base LINE port.

1. Turn off phone and base before connecting cables.
2. Match cables to correct ports (LINE for wall, PHONE for desk phone).
3. For EHS, ensure phone supports electronic hookswitch functionality.

Tip: Consult phone compatibility list at poly.com for optimal setup.

Using the Headset

Supports incoming/outgoing calls, mute, volume adjustment.

1. Power on: Headset turns on when removed from base; ensure base is powered.
2. Answer call: Press Call Button on headset; speak normally.
3. End call: Press Call Button again.
4. Mute: Press Mute Button during call; LED on headset indicates mute status.
5. Adjust volume: Press Volume Up/Down buttons during call.
6. Recharge: Place headset on base after use; ensure proper contact.
7. Wearing styles: Use over-the-ear; convert to over-the-head with included headband.
8. Range test: Move within wireless range during call; audio may cut out beyond range.

WARNING! Do not use while charging if not necessary; avoid dropping headset.

Accessibility Features

Volume Adjustment: High-contrast buttons for easy control. Mute Indicator: Visual LED and tone confirm mute status. Hearing Aid Compatibility: Check specifications for HAC rating.

Care & Cleaning

Unplug base before cleaning. Use dry, soft cloth for headset and base; no liquids or abrasive cleaners.

CAUTION! Do not immerse in water; avoid contact with chemicals. Replace ear cushions if worn.

Regulatory Information

FCC Part 15: Class B digital device; complies with interference limits. ICES-003: Complies with Canadian standards. DECT 6.0 certified. Copyright © Poly. For support, visit www.poly.com/support or contact 1-800-765-9966.

Troubleshooting

Reset: Unplug base for 30 seconds, then reconnect. Re-pair headset if necessary.

Service: 1-800-765-9966; www.poly.com/support