Poly Edge B30 Manual

The Poly Edge B30 is a professional-grade business headset designed for office and remote work environments. It features advanced noise-canceling microphones, high-fidelity audio, USB-A and USB-C connectivity options, on-ear controls, and compatibility with major unified communications platforms. Below are key sections for setup, features, operation, maintenance, and troubleshooting.

Features at a Glance

Key components: Noise-canceling microphones, adjustable headband, memory foam ear cushions, USB-A/USB-C cables, inline controls, LED status indicators.

Feature	Description
Noise-canceling microphones	Dual microphones with Acoustic Fence technology
Audio quality	Wideband audio with 100Hz–7kHz frequency response
Connectivity	USB-A and USB-C cables included
On-ear controls	Volume, mute, call answer/end
Compatibility	Microsoft Teams, Zoom, Cisco, and other UC platforms
Wearing style	Over-the-head with adjustable headband
Battery life	Up to 24 hours talk time
Charging	USB-C fast charging
LED indicators	Battery, mute, connection status
Warranty	2-year limited warranty

Package Contents

Unpack and verify all items are present.

1. Poly Edge B30 Headset
2. USB-A to USB-C charging cable
3. USB-C to USB-C charging cable
4. Quick Start Guide
5. Safety and Regulatory booklet
6. Carrying pouch (optional depending on region)

WARNING! Keep packaging away from children to avoid choking hazards. Inspect for damage before use.

Getting Started

Charge and pair headset with your device.

1. Initial charge: Connect USB-C cable to headset and power source. Charge until LED turns solid green.
2. Power on/off: Slide power switch to ON position; LED will illuminate.
3. Pair with device: For Bluetooth models, enter pairing mode by holding call button until LED flashes blue/red.
4. Install software: Download Poly Lens app for firmware updates and customization.

CAUTION! Use only provided or certified cables. Do not expose to extreme temperatures.

Specifications

• Model: Poly Edge B30
• Microphones: Dual, noise-canceling with Acoustic Fence
• Frequency Response: 100Hz–7kHz (wideband)
• Connectivity: USB-A, USB-C, Bluetooth 5.2 (select models)
• Battery: Rechargeable lithium-ion, up to 24 hours talk time
• Charging Time: 2 hours for full charge
• Weight: 165g (without cable)
• Operating Range: Up to 10 meters wireless
• Supported Platforms: Microsoft Teams, Zoom, Cisco, Google Meet, etc.
• Warranty: 2 years

Controls and Indicators

Access controls via buttons on ear cup and inline remote.

Ear Cup Controls: Power switch, volume up/down, mute button.

Inline Remote: Call answer/end, volume control, mute toggle.

LED Indicators: Solid green = fully charged; Flashing red = low battery; Solid red = charging; Blue = Bluetooth connected; Red/blue flash = pairing mode.

Mute Indicator: Red LED on mute button when active.

Connecting to Devices

USB and Bluetooth connection options.

1. USB Connection: Plug USB cable into computer port. Headset should be automatically detected.
2. Bluetooth: Enable Bluetooth on device, select "Poly Edge B30" from list.
3. UC Platform Setup: Install platform software and select Poly Edge B30 as audio device.

Tip: For best audio quality, use USB connection when possible. Ensure drivers are up to date.

Using with UC Platforms

Optimized for Microsoft Teams, Zoom, Cisco, and others.

1. Microsoft Teams: Certified for Teams; dedicated Teams button on select models.
2. Zoom: Auto-detected in Zoom audio settings; enable original sound for best quality.
3. Cisco: Compatible with Webex; adjust noise removal in Webex settings.
4. General Use: Set as default communication device in system sound settings.

WARNING! Update UC software regularly for compatibility. Do not use with non-certified software.

Audio Settings & Customization

Use Poly Lens app for advanced settings.

Equalizer: Adjust bass, treble, midrange. Noise Cancellation: Toggle Acoustic Fence on/off. Sidetone: Control amount of own voice heard in headset. Firmware Updates: Check for updates via Poly Lens.

Care & Maintenance

Unplug before cleaning. Use dry, soft cloth for ear cushions and headband.

CAUTION! Do not use liquids, solvents, or abrasive cleaners. Store in dry place away from direct sunlight.

Regulatory Information

FCC Part 15: Class B digital device; complies with interference limits. CE, RoHS, WEEE compliant. Copyright © Poly. For support, visit www.poly.com/support or contact 1-800-765-9266.

Troubleshooting

Symptom	Possible Cause	Corrective Action
No audio	Volume low/device settings	Increase volume; check audio output device selection.
Microphone not working	Mute active/connection	Disable mute; ensure headset is selected as input device.
Bluetooth not connecting	Pairing mode/battery	Enter pairing mode; ensure headset charged.
Poor call quality	Network/interference	Move closer to device; reduce background noise.
Battery drains quickly	Usage/firmware	Reduce volume; update firmware via Poly Lens.

Reset: Hold volume up and mute buttons for 10 seconds to factory reset.

Service: 1-800-765-9266; www.poly.com/support