The Poly Bluetooth Headset is a wireless audio device designed for clear communication and multimedia playback. It features Bluetooth connectivity for pairing with smartphones, tablets, and computers, built-in microphone for hands-free calls, noise cancellation, adjustable headband/earcups, on-ear controls for volume, playback, and call management, rechargeable battery with USB-C charging, voice assistant support, and multipoint connectivity. Below are key sections for safety, features, setup, operation, maintenance, and troubleshooting.
Key components: Adjustable headband with cushioned earcups, Built-in microphone with noise cancellation, On-ear control buttons, USB-C charging port, LED status indicator, Bluetooth antenna.
| Feature | Description |
|---|---|
| Bluetooth Connectivity | Wireless pairing with Bluetooth-enabled devices (version 5.0 or higher) |
| Noise Cancelling Microphone | For clear voice calls in noisy environments |
| Multipoint Connectivity | Connect to two devices simultaneously |
| On-Ear Controls | Volume up/down, play/pause, call answer/end, voice assistant |
| Rechargeable Battery | Up to 20 hours talk time, USB-C charging |
| Voice Assistant Support | Activate Siri, Google Assistant, etc. |
| Foldable Design | For portability and storage |
| LED Indicator | Shows pairing status, battery level, and power |
| Comfort Fit | Adjustable headband and swiveling earcups |
| Audio Profiles | Optimized for music, calls, or multimedia |
Unpack and verify all items are present.
NOTE: If any item is missing or damaged, contact customer support immediately.
Prepare your headset for first use.
CAUTION! Use only the provided or certified USB-C cable. Do not expose to extreme temperatures while charging.
Locate buttons and LED on the right earcup.
Buttons: Power (also for pairing), Volume Up/Down, Multi-function (play/pause, answer/end call, voice assistant).
LED Indicators: Solid blue – powered on; Flashing blue – pairing mode; Solid red – charging; Off – fully charged or powered off; Flashing red – low battery.
Voice prompts: Headset provides audio cues for power on/off, pairing, battery level, and call status.
Pair headset with your Bluetooth device.
Tip: For multipoint, pair with first device, then enter pairing mode again to connect second device.
Basic operations for calls and media.
WARNING! Do not use while driving or in situations requiring full attention. Keep volume at safe levels.
Multipoint: Connect to two devices; calls will auto-switch. Noise Cancellation: Active noise cancellation (if supported) can be toggled via Poly app. Firmware Updates: Use Poly app to check for updates. Equalizer Settings: Adjust audio profile via app (Music, Voice, Neutral).
Clean with dry, soft cloth. Do not use liquids or abrasive cleaners. Store in a cool, dry place. Avoid bending headband excessively.
CAUTION! Do not disassemble; no user-serviceable parts inside. Keep away from water and humidity.
FCC ID: [To be filled by manufacturer]. This device complies with Part 15 of FCC rules. Operation is subject to conditions: (1) device may not cause harmful interference, (2) device must accept any interference received. IC: [To be filled]. Contains license-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada's license-exempt RSS(s). For support, visit www.poly.com/support or contact 1-800- POLYCOM.
| Symptom | Possible Cause | Corrective Action |
|---|---|---|
| Headset won't turn on | Battery depleted | Charge for at least 30 minutes; ensure cable is properly connected. |
| Cannot pair with device | Bluetooth off/out of range | Enable Bluetooth on device; move within 3 feet; reset headset (hold power 10 seconds). |
| Poor audio quality | Interference/low battery | Move away from other wireless devices; charge headset; check device audio settings. |
| Microphone not working | Muted/connection issue | Unmute (press volume down); ensure headset is selected as audio input on device. |
| Short battery life | Battery aging/features enabled | Disable ANC if not needed; reduce volume; replace battery if out of warranty. |
| Headset disconnects | Out of range/low battery | Stay within 10 meters; charge headset; forget and re-pair device. |
Reset: Hold power button for 10 seconds until LED flashes red/blue to restore factory settings.
Service: 1-800-POLYCOM; www.poly.com/support