Poly Touch Screen Phone Manual

The Poly Touch Screen Phone is a modern communication device featuring a high-resolution capacitive touchscreen, intuitive user interface, advanced call management, and seamless integration with various communication platforms. Below are key sections for safety, features, setup, operation, and troubleshooting.

1. Features at a Glance 2. Installation & Setup 3. First-Time Configuration 4. Specifications 5. Controls and Interface 6. Connecting to Networks 7. Making & Receiving Calls 8. Accessibility Features 9. Care & Maintenance 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: High-resolution touchscreen display, Power button, Volume controls, USB-C charging port, Speaker, Microphone, Headphone jack.

FeatureDescription
Touchscreen DisplayCapacitive multi-touch screen for intuitive navigation
Power ButtonTurns device on/off and locks screen
Volume ControlsAdjusts call and media volume levels
USB-C PortFor charging and data transfer
SpeakerHigh-quality audio output for calls and media
MicrophoneNoise-canceling microphone for clear audio
Headphone Jack3.5mm audio jack for private listening
CameraFront and rear cameras for video calls
Wi-Fi & BluetoothWireless connectivity options
NFCNear Field Communication for contactless pairing

Installation & Setup

Unpack and inspect contents. Place on clean, stable surface.

  1. Insert SIM card: Locate SIM tray, insert compatible SIM card.
  2. Charge device: Connect USB-C cable to charger and device.
  3. Power on: Press and hold Power button until screen lights up.
  4. Connect to network: Follow on-screen prompts for Wi-Fi/cellular setup.

WARNING! Handle device with care; avoid dropping. Use only approved chargers and accessories.

First-Time Configuration

Power on device; follow on-screen setup wizard.

  1. Select language: Choose preferred language from list.
  2. Connect to Wi-Fi: Select network and enter password.
  3. Set up accounts: Add email and communication accounts.
  4. Configure security: Set up screen lock (PIN, pattern, or fingerprint).
  5. Update software: Check for and install latest updates.

CAUTION! Keep device away from water and extreme temperatures during setup.

Specifications

Controls and Interface

Access settings via touchscreen interface. Physical buttons: POWER, VOLUME UP/DOWN.

Touch Interface: Swipe gestures, tap to select, pinch to zoom.

Call Management: Dial pad, call history, contacts, favorites. Settings: Display brightness, sound profiles, network settings, security options. Applications: Phone, messages, contacts, camera, settings.

Connecting to Networks

Cellular: Insert activated SIM card. Wi-Fi: Access wireless networks. Bluetooth: Pair with compatible devices.

  1. Turn on device and unlock screen.
  2. Go to Settings > Network & Internet.
  3. Select connection type (Wi-Fi, Mobile network, Bluetooth).
  4. Follow prompts to connect or pair.

Tip: Ensure device is in range of network signal for optimal connectivity.

Making & Receiving Calls

Supports voice calls, video calls, conference calls.

  1. Make call: Open Phone app, dial number or select contact, tap call button.
  2. Receive call: Swipe to answer incoming call; swipe to reject.
  3. Conference calls: During call, tap "Add call" to merge conversations.
  4. Call management: Mute, hold, transfer, record (where available).
  5. Video calls: Switch to video during call for face-to-face communication.
  6. Call history: View recent calls in Phone app.
  7. Contacts: Save and manage contact information.

WARNING! Do not use device while driving; obey local laws regarding mobile device usage.

Accessibility Features

Text-to-Speech: Enable in accessibility settings. High Contrast Mode: Improves visibility. Large Text: Increases font size. Hearing Aid Compatibility: M3/T3 rating. Closed Captions: For video content.

Care & Maintenance

Power off before cleaning. Use soft, dry cloth for screen; avoid abrasive materials.

CAUTION! Do not expose to liquids; keep away from heat sources; use only approved cleaning solutions.

Regulatory Information

FCC Part 15: Class B digital device; complies with interference limits. CE certified for European market. Copyright © 2025 Poly Communications; all trademarks property of their respective owners. For support, visit www.poly.com/support or contact 1-800-POLY-HELP.

Troubleshooting

SymptomPossible CauseCorrective Action
Device won't turn onBattery depletedCharge for at least 30 minutes; try different charger.
No network signalSIM card/network issuesReinsert SIM; check network coverage; restart device.
Touchscreen not respondingScreen protector/softwareRemove screen protector; clean screen; restart device.
Poor call qualityNetwork/settingsMove to area with better signal; check audio settings.
Battery drains quicklyBackground apps/settingsClose unused apps; reduce screen brightness; check battery usage.
Can't connect to Wi-FiPassword/router issuesVerify password; restart router; forget and reconnect network.

Reset: Settings > System > Reset options (soft reset recommended first).

Service: 1-800-POLY-HELP; www.poly.com/support

Poly Touch Screen Phone Manual © - All Rights Reserved 2025