Poly Voyager 5200 UC Wireless Headset Manual

The Poly Voyager 5200 UC is a professional-grade wireless headset designed for unified communications. It features advanced noise-canceling technology (Acoustic Fence), Bluetooth 5.0 connectivity, a dedicated USB-A adapter for PC connectivity, up to 7 hours of talk time, and compatibility with leading UC platforms like Zoom, Microsoft Teams, and Cisco Webex. Below are key sections for safety, features, setup, operation, and troubleshooting.

1. Features at a Glance 2. Package Contents 3. Getting Started 4. Specifications 5. Controls and Indicators 6. Pairing and Connecting 7. Using with UC Platforms 8. Charging and Battery 9. Care & Maintenance 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: Wireless Headset, Charging Case, USB-A Bluetooth Adapter, USB-C Charging Cable, Ear Tips (multiple sizes).

Feature	Description
Acoustic Fence Technology	Advanced noise cancellation for clear voice pickup
Bluetooth 5.0	For wireless connection to mobile devices and computers
USB-A Adapter	Dedicated wireless dongle for reliable PC connectivity
Multi-Device Connectivity	Connect to two devices simultaneously
Intelligent Sensors	Auto-answer and wear detection
Boom Arm Microphone	Noise-canceling mic with mute indicator
Volume Controls	On-ear controls for volume adjustment
Voice Alerts	Battery status and connection notifications
Charging Case	Provides additional charges on the go
UC Certified	Optimized for Zoom, Teams, Webex, and more

Package Contents

Unpack and verify all items are present.

Voyager 5200 UC Wireless Headset
Charging Case
USB-A Bluetooth Adapter
USB-C Charging Cable
Ear Tips (Small, Medium, Large)
Quick Start Guide
Safety and Regulatory Booklet

WARNING! Keep small parts away from children to avoid choking hazard.

Getting Started

Power on headset and prepare for first use.

Charge the headset and case: Connect USB-C cable to case and power source.
Select ear tips: Choose size for best fit and noise isolation.
Pair with device: Enable Bluetooth on phone/PC and select "Poly Voyager 5200 UC".
Install USB adapter: Plug into PC USB port for automatic driver installation.

CAUTION! Use only provided USB-C cable and approved power adapter for charging.

Specifications

Wireless Range: Up to 30 meters (98 feet).
Battery Life: Up to 7 hours talk time, 9 hours music playback.
Charging Case Battery: Provides up to 14 additional hours.
Charging Time: Approx. 2 hours for headset, 3 hours for case.
Microphone: Noise-canceling boom arm with Acoustic Fence.
Drivers: 10mm dynamic speakers.
Frequency Response: 20Hz - 20kHz.
Connectivity: Bluetooth 5.0, USB-A Adapter (Poly BT600).
Supported Profiles: HSP, HFP, A2DP, AVRCP.
Operating Temperature: 0°C to 45°C (32°F to 113°F).

Controls and Indicators

Access functions via physical buttons and voice prompts.

Headset Controls: Power/Multi-function Button, Volume Up/Down, Mute Button (on boom arm).

LED Indicators: Power/Charge Status (Solid Blue = On, Flashing Blue = Pairing, Red = Charging, Off = Charged).

Voice Prompts: Announce battery level, connection status, and mute state.

Mute Indicator: Red LED on microphone boom when muted.

Pairing and Connecting

Connect to Bluetooth devices or use USB adapter.

Turn on headset: Press and hold power button until LED flashes blue.
Mobile pairing: Enable Bluetooth on phone, select "Poly Voyager 5200 UC" from list.
PC pairing (USB): Insert BT600 adapter; headset connects automatically.
Multi-point: Connect to second device via Bluetooth while first is active.

Tip: For best PC performance, use the included USB adapter instead of built-in Bluetooth.

Using with UC Platforms

Optimized for unified communications applications.

Ensure headset is set as default audio device in your computer's sound settings.
Launch UC application (Teams, Zoom, etc.).
Join meeting; use headset controls for volume adjustment and mute.
Use boom arm mute button; red LED indicates mute is active.
Enable Acoustic Fence for noisy environments via Poly Lens software.

WARNING! Keep firmware updated via Poly Lens for optimal compatibility.

Charging and Battery

Charge headset and case for extended use.

Place headset in charging case; ensure contacts align.
Charge case: Connect USB-C cable to port on case.
LED on case shows charging status (Red = Charging, Green = Fully Charged).
Voice prompts announce battery level when powering on headset.

CAUTION! Do not expose to extreme temperatures while charging.

Care & Maintenance

Unplug before cleaning. Use dry, soft cloth only; avoid liquids.

Clean ear tips regularly with mild soap and water; dry completely before use.

CAUTION! Do not use abrasive cleaners; keep away from moisture and heat sources.

Regulatory Information

FCC Part 15: Class B digital device; complies with interference limits. ICES-003: Complies with Canadian EMI regulations. This device complies with Part 15 of the FCC Rules. Copyright © Poly. All trademarks are property of their respective owners. For support, visit www.poly.com/support or contact 1-800-765-9266.

Troubleshooting

Symptom	Possible Cause	Corrective Action
Headset won't power on	Battery depleted	Charge headset in case for at least 15 minutes.
Cannot pair with device	Bluetooth not enabled/headset not in pairing mode	Enable Bluetooth; press and hold power button until LED flashes blue.
Poor audio quality	Interference/low battery	Move closer to device; charge headset; ensure USB adapter is used for PC.
Microphone not working	Muted/incorrect audio device	Check mute LED; set headset as default device in sound settings.
USB adapter not recognized	Driver issue/port problem	Try different USB port; reinstall via Poly Lens software.
Short battery life	Battery needs conditioning	Fully drain then fully charge battery; update firmware.

Reset: Press and hold Volume Up + Power buttons for 10 seconds to factory reset.

Service: 1-800-765-9266; www.poly.com/support