Poly Voyager 5200 Wireless Headset Manual

The Poly Voyager 5200 is a professional-grade wireless headset featuring advanced noise-canceling technology (Acoustic Fence), Bluetooth 5.0 connectivity, up to 7 hours of talk time, USB-C charging, multipoint pairing for two devices simultaneously, and a boom arm microphone with mute indicator. It is designed for mobile professionals and office use with compatibility across major UC platforms. Below are key sections for safety, features, setup, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Package Contents 3. Getting Started 4. Specifications 5. Controls and Indicators 6. Pairing and Connecting 7. Using the Headset 8. Software and Updates 9. Care & Cleaning 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: Headset with adjustable headband, Rotating boom microphone, Charging case (if included), USB-C charging cable, Bluetooth adapter (optional).

Feature	Description
Noise Canceling	Acoustic Fence technology blocks background noise
Wireless Connectivity	Bluetooth 5.0 with Class 1 range
Battery Life	Up to 7 hours talk time, 9 days standby
Charging	USB-C fast charging (15 min for 1 hour of use)
Multipoint	Connect to two devices simultaneously
Microphone	Boom arm with LED mute indicator
Ear Cushions	Memory foam for all-day comfort
Controls	On-ear buttons for call, volume, and voice assistant
Compatibility	Works with Zoom, Teams, Google Meet, etc.
Wearing Style	Over-the-ear, monaural (single ear)

Package Contents

Unpack and verify all items are present.

Voyager 5200 Headset
USB-C Charging Cable (approx. 1m)
Travel Pouch (model dependent)
Quick Start Guide
Safety and Regulatory Leaflet

WARNING! Keep small parts away from children to avoid choking hazard.

Getting Started

Power on headset and prepare for first use.

Charge the headset: Connect USB-C cable to headset and a power source. LED will glow red while charging, turns off when full.
Power on/off: Slide the power switch to ON (I) position. You will hear a tone.
Adjust headband: Extend or retract for comfortable fit.
Position microphone: Rotate boom arm to align with your mouth, approximately two fingers' width away.

CAUTION! Do not expose to extreme temperatures or moisture during charging.

Specifications

Bluetooth Version: 5.0 with HSP, HFP, A2DP, AVRCP profiles.
Wireless Range: Up to 30 meters (98 feet) in open space.
Battery: Rechargeable lithium-ion, 7 hours talk, 9 days standby.
Charging Time: Approx. 1.5 hours to full charge.
Microphone: Noise-canceling electret with 5.8mm diameter.
Speaker: 28mm dynamic driver.
Frequency Response: 20 Hz – 20 kHz.
Weight: Approx. 45g (headset only).
Operating Temperature: 0°C to 45°C (32°F to 113°F).

Controls and Indicators

Access functions via buttons on the right earcup. LED indicates status.

Buttons: Call Control (answer/end), Volume Up/Down, Mute, Bluetooth Pairing.

LED Indicators: Solid Blue = Connected, Blinking Blue = Pairing mode, Solid Red = Charging, Off = Fully charged/Off, Blinking Red = Low battery.

Mute: Press mute button; red LED on microphone lights up when muted.

Pairing and Connecting

Pair with your computer, smartphone, or desk phone.

Enable pairing: With headset off, press and hold the call button until LED blinks blue (you will hear "pairing").
On your device: Go to Bluetooth settings, select "Poly Voyager 5200" from list.
Confirm connection: You will hear "connected" and LED will be solid blue.
Multipoint: To connect a second device, repeat pairing process while first connection is active.

Tip: Ensure headset is within 1 meter of device during initial pairing.

Using the Headset

Supports calls, music, and voice assistant.

Answer/end call: Press call button once.
Reject call: Press and hold call button for 2 seconds.
Volume adjustment: Press volume up/down buttons.
Mute/unmute: Press mute button; microphone LED indicates status.
Voice assistant: Press and hold the volume up button to activate Siri/Google Assistant.
Last number redial: Quickly press call button twice.
Transfer call: To switch audio between headset and phone during a call, use your phone's audio menu.

WARNING! Do not use while driving or in situations requiring full attention to surroundings.

Software and Updates

Poly Lens app (optional): Download from poly.com/lens to check battery, adjust settings, and install firmware updates.

Care & Cleaning

Power off before cleaning. Use a soft, dry cloth; do not use liquids or abrasive cleaners.

CAUTION! Do not immerse in water; avoid contact with solvents. Replace ear cushions if worn or damaged.

Regulatory Information

FCC Part 15: This device complies with Part 15 of the FCC Rules. IC: Complies with Industry Canada license-exempt RSS standard(s). Bluetooth SIG: Qualified design. Contains FCC ID: XYZ-ABC-123. For support, visit www.poly.com/support or contact 1-800-765-9266.

Troubleshooting

Symptom	Possible Cause	Corrective Action
Headset won't power on	Battery depleted	Charge for at least 15 minutes using USB-C cable.
Cannot pair with device	Bluetooth off/out of range	Enable Bluetooth on device; ensure headset is in pairing mode (blinking blue).
Poor audio quality	Interference/low battery	Move closer to device; charge headset; ensure microphone is not obstructed.
Microphone not working	Muted/connection issue	Check mute LED; ensure headset is selected as audio input on your device.
Short battery life	Aging battery/ settings	Fully discharge then recharge; reduce volume; update firmware via Poly Lens.

Reset: Power off, then press and hold volume up and call buttons together for 10 seconds.

Service: 1-800-765-9266; www.poly.com/support