Poly Voyager Focus UC Wireless Headset Manual

The Poly Voyager Focus UC is a premium wireless headset designed for professional use, featuring active noise cancellation (ANC), wideband audio, Bluetooth connectivity, USB-A dongle for unified communications (UC) compatibility, on-ear controls, a boom microphone with mute alert, and up to 18 hours of talk time. Below are key sections for safety, features, setup, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. What's in the Box 3. Getting Started 4. Specifications 5. Controls and Indicators 6. Connecting to Devices 7. Using the Headset 8. Advanced Features 9. Care & Maintenance 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: Wireless headset with ear cushions, USB-A Bluetooth dongle, charging cable, carrying case.

Feature	Description
Active Noise Cancellation (ANC)	Reduces background noise for clearer calls
Wideband Audio	Delivers high-definition voice quality
Bluetooth 5.0	Wireless connectivity with range up to 30m (100ft)
USB-A Dongle	For plug-and-play UC compatibility with computers
Boom Microphone	With mute alert (red LED) and voice activity detection
On-Ear Controls	Volume, call answer/end, ANC mode, power
Battery Life	Up to 18 hours talk time, 15 days standby
Multi-Device Pairing	Connect to two devices simultaneously
Wearing Style	Over-the-head, monaural or binaural options
Charging	Via USB-C cable (included)

What's in the Box

Unpack and verify all items are present.

Voyager Focus UC Wireless Headset
USB-A Bluetooth Dongle
USB-C Charging Cable (approx. 1m)
Carrying Case
Quick Start Guide
Safety and Regulatory Booklet

WARNING! Keep small parts away from children to avoid choking hazard.

Getting Started

Charge headset before first use.

Charge: Connect USB-C cable to headset and a power source (PC or adapter). LED blinks red while charging, turns off when full.
Power On/Off: Press and hold the Power button for 3 seconds.
Pair with Dongle: Insert USB-A dongle into computer USB port. Headset pairs automatically when powered on (if previously paired).
Pair with Bluetooth Device: Put headset in pairing mode (press and hold Call button until LED flashes blue/red), then select "Poly Voyager Focus UC" from your device's Bluetooth menu.

CAUTION! Use only the provided or certified USB-C cable for charging.

Specifications

Wireless: Bluetooth 5.0, USB dongle (HFP, HSP, A2DP, AVRCP profiles).
Audio: Wideband audio, 20Hz–20kHz frequency response.
Microphone: Noise-canceling boom mic, mute alert.
Battery: Rechargeable lithium-ion, up to 18 hours talk time.
Charging: USB-C, approx. 2 hours to full charge.
Weight: 165g (5.8 oz).
Operating Range: Up to 30m (100ft) open space.
Compatibility: Windows, macOS, iOS, Android, UC platforms (Teams, Zoom, etc.).
Environmental: Operating temp 0°C to 45°C (32°F to 113°F).

Controls and Indicators

On-Ear Controls: Located on right earcup.

Buttons: Power (press and hold 3s), Volume Up/Down, Call (answer/end), ANC (toggle modes).

LED Indicators: Power/Charge status (red = charging, off = full, blue = on, flashing blue = pairing). Microphone Mute: Red LED on boom mic when muted.

ANC Modes: Active Noise Cancellation (full), Off, HearThrough (lets in ambient sound).

Connecting to Devices

USB Dongle: Plug into computer USB port for UC applications. Bluetooth: Pair with smartphone, tablet, or computer.

Ensure headset is charged and powered on.
For dongle: Insert into USB port; wait for connection tone.
For Bluetooth: Enable Bluetooth on device, put headset in pairing mode, select headset name.
Multi-point: Connect to two devices (e.g., laptop and phone) simultaneously.

Tip: Keep dongle within line of sight for best wireless performance.

Using the Headset

For calls, music, and UC applications.

Answer/End Call: Press Call button once.
Reject Call: Press and hold Call button.
Volume: Press Volume Up/Down buttons.
Mute Microphone: Flip boom mic up (auto-mutes with red LED).
ANC Mode: Press ANC button to cycle through modes (ANC On, Off, HearThrough).
Play/Pause Music: Press Call button when not in a call.
Voice Assistant: Press and hold Call button to activate Siri, Google Assistant, etc.

WARNING! Do not use while driving or in situations requiring full attention.

Advanced Features

Multi-point Connectivity: Manages two active connections; audio switches based on activity. Smart Sensor: Automatically answers call when headset is put on, pauses music when taken off (if enabled in Poly Lens app). Firmware Updates: Use Poly Lens desktop app to update headset firmware for new features.

Care & Maintenance

Clean with dry, soft cloth. Do not use liquids or aerosols. Replace ear cushions if worn. Store in carrying case when not in use.

CAUTION! Do not expose to extreme temperatures or moisture. Battery is not user-replaceable.

Regulatory Information

FCC, CE, IC, and other certifications. Contains FCC ID: XYZ-ABCD-1234. Complies with Part 15 of FCC Rules. Operation subject to conditions: (1) device may not cause harmful interference, (2) device must accept any interference received. For full compliance details, visit www.poly.com/compliance. Copyright © Poly. All trademarks are property of their respective owners.

Troubleshooting

Symptom	Possible Cause	Corrective Action
No power	Battery depleted	Charge headset for at least 30 minutes.
Cannot pair	Not in pairing mode/out of range	Enter pairing mode; ensure device Bluetooth is on; stay within 1m during pairing.
Poor audio quality	Low battery/interference	Charge headset; move closer to dongle/device; reduce obstacles.
Microphone not working	Muted or boom mic not down	Flip boom mic down; check mute LED; ensure correct audio input selected on device.
USB dongle not recognized	Driver issue/USB port	Try different USB port; reinsert dongle; install Poly Lens software.
Short battery life	ANC on/old battery	Turn off ANC when not needed; fully charge and discharge battery monthly.

Reset: Press and hold Power + Volume Down for 10 seconds to factory reset.

Support: Visit support.poly.com or call 1-800-POLYCOM.