Poly Wireless Headphones Manual

The Poly Wireless Headphones offer premium wireless audio with Bluetooth connectivity, active noise cancellation, long-lasting battery life, intuitive touch controls, and voice assistant support. Designed for comfort during extended use, they feature high-quality drivers, a built-in microphone for calls, and a foldable design for portability. Below are key sections for safety, features, setup, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Package Contents 3. Getting Started 4. Specifications 5. Controls and Indicators 6. Pairing and Connectivity 7. Using Noise Cancellation 8. Voice Assistant Integration 9. Care & Maintenance 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: Wireless headphones, charging cable, carrying case, audio cable (optional), user manual.

Feature	Description
Bluetooth Connectivity	Wireless pairing with smartphones, tablets, and computers
Active Noise Cancellation (ANC)	Reduces ambient noise for immersive listening
Battery Life	Up to 30 hours playback with ANC on
Fast Charging	15 minutes charging for 3 hours of playback
Touch Controls	Tap and swipe gestures for playback, volume, and calls
Voice Assistant Support	Access to Google Assistant, Siri, or Alexa
Foldable Design	Easy storage and portability
Built-in Microphone	Hands-free calls with clear voice pickup
Comfort Fit	Memory foam ear cushions and adjustable headband
Audio Jack	3.5mm input for wired listening when battery is low

Package Contents

Unpack and verify all items are present.

Poly Wireless Headphones
USB-C charging cable
Carrying case
3.5mm audio cable (if included)
Quick Start Guide
Safety and warranty information

WARNING! Keep small parts away from children to avoid choking hazards.

Getting Started

Power on headphones and prepare for first use.

Charge the headphones: Connect USB-C cable to headphones and power source. LED indicator shows charging status.
Power on/off: Press and hold power button for 3 seconds.
Pair with device: Enable Bluetooth on your device, select "Poly Headphones" from list.
Adjust fit: Extend headband and position ear cups comfortably.

CAUTION! Use only provided or certified charging accessories to prevent damage.

Specifications

Driver Size: 40mm dynamic drivers.
Frequency Response: 20Hz - 20kHz.
Bluetooth Version: 5.0 with AAC and aptX support.
Battery: Rechargeable lithium-ion, 30 hours (ANC on), 40 hours (ANC off).
Charging Time: Approx. 2 hours for full charge.
Microphone: Dual beamforming mics with noise reduction.
Weight: 265g (without cable).
Operating Range: Up to 10 meters (33 feet) from paired device.
Supported Profiles: A2DP, AVRCP, HFP, HSP.

Controls and Indicators

Access functions via physical buttons and touch gestures. Power Button: Press to turn on/off; hold for pairing mode. Volume/Track: Swipe up/down on right ear cup for volume; forward/back for tracks. Play/Pause: Tap once on right ear cup. Answer/End Call: Tap once. Noise Cancellation: Press ANC button to cycle through modes (On/Off/Ambient).

LED Indicators: Solid white - powered on; blinking blue - pairing mode; solid red - charging; off - charged or powered off.

Pairing and Connectivity

Connect to Bluetooth devices or use wired audio.

Turn on headphones and enter pairing mode (LED blinks blue).
On your device, go to Bluetooth settings and select "Poly Headphones".
For multiple devices: Disconnect current device before pairing new one.
Wired connection: Plug audio cable into headphones and device audio jack.

Tip: Keep headphones within 10 meters of device for optimal connection.

Using Noise Cancellation

ANC reduces external noise for better audio focus.

Press ANC button to toggle between: Noise Cancellation On, Off, and Ambient Mode.
Ambient Mode allows external sounds to be heard for situational awareness.
Use ANC in noisy environments like planes, offices, or public transport.
Note: Battery life is shorter with ANC enabled.

WARNING! Do not use ANC in situations where hearing ambient sounds is critical for safety.

Voice Assistant Integration

Access voice assistants hands-free. Press and hold touch control on right ear cup to activate default voice assistant (Google Assistant, Siri, or Alexa). Ensure assistant is set up on paired device. Use for commands, messages, music control, and information.

Care & Maintenance

Unplug before cleaning. Wipe surfaces with dry, soft cloth. For ear cushions, use mild soap and water if removable; air dry completely.

CAUTION! Do not immerse in water; avoid harsh chemicals. Store in carrying case when not in use.

Regulatory Information

FCC Part 15: Class B digital device; complies with interference limits for residential use. ICES-003: Complies with Canadian standards. Bluetooth SIG qualified. Copyright © 2025 Poly; trademarks of HP Inc. or its affiliates. For support, visit www.poly.com/support or contact 1-800-POLY-HELP.

Troubleshooting

Symptom	Possible Cause	Corrective Action
Headphones won't turn on	Battery depleted	Charge for at least 30 minutes; try different power source.
Bluetooth connection issues	Out of range/interference	Move closer to device; turn off other wireless devices; restart headphones.
Poor audio quality	Low battery/obstructions	Charge headphones; ensure clear line of sight to device.
Noise cancellation not working	ANC turned off	Press ANC button to enable; check battery level.
Microphone not picking up voice	Dirt on mic/connection	Clean microphone ports; ensure connected to HFP profile.

Reset: Press and hold power and volume down buttons for 10 seconds to factory reset.

Service: 1-800-POLY-HELP; www.poly.com/support