Polycom 2200-1 Manual

The Polycom 2200-1 is a professional conference phone designed for medium to large meeting rooms, featuring full-duplex audio technology, advanced noise reduction, and compatibility with various telephony systems. Below are key sections covering safety, features, installation, setup, operation, and troubleshooting.

1. Features at a Glance 2. Installation 3. First-Time Setup 4. Specifications 5. Controls and Settings 6. Connecting Devices 7. Using Advanced Features 8. Accessibility Features 9. Care & Cleaning 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: Microphone array, Speaker, LCD display, Keypad, Network ports, Power connector.

FeatureDescription
Full-Duplex AudioSimultaneous two-way conversation without clipping
Noise ReductionAdvanced algorithms to reduce background noise
Microphone Array360-degree coverage for clear audio pickup
LCD DisplayShows call information and menu options
KeypadFor dialing and menu navigation
Network PortsEthernet for VoIP connectivity
Power ConnectorFor AC power adapter connection
MUTEMutes microphone during calls
VOLUMEAdjusts speaker and microphone levels
POWERTurns device on/off

Installation

Unpack and inspect contents. Place on stable conference table.

  1. Connect to network: Use Ethernet cable to connect to LAN port.
  2. Connect power: Plug AC adapter into power connector and wall outlet.
  3. Connect telephone line: Use RJ-11 cable for analog line if required.
  4. Position device: Center in meeting room for optimal audio coverage.

WARNING! Use only approved power adapter. Ensure proper ventilation around device.

First-Time Setup

Power on device; follow on-screen prompts.

  1. Network configuration: Set IP address via DHCP or manually.
  2. Audio calibration: Run audio setup for room optimization.
  3. Set language: In SYSTEM menu, select preferred language.
  4. Configure call settings: Set dialing rules and call preferences.

CAUTION! Keep away from liquids and extreme temperatures.

Specifications

Controls and Settings

Access menu via MENU button. Front Panel: POWER, MUTE, VOLUME, NAVIGATION buttons.

Keypad: Numeric buttons, MENU, SPEAKER, MUTE, REDIAL, HOLD.

Audio Settings: Microphone gain, Speaker volume, Equalizer presets. Network: IP configuration, Protocol settings (SIP/H.323). System: Language, Time/Date, Factory reset. Call Features: Call forwarding, Do not disturb, Speed dial.

Connecting Devices

Network: Ethernet to switch/router. Analog: RJ-11 to telephone wall jack. Auxiliary: 3.5mm audio jack for external devices.

  1. Turn off device before connecting cables.
  2. Use certified cables for optimal performance.
  3. Verify connections are secure.

Tip: For VoIP, ensure network supports QoS for voice traffic.

Using Advanced Features

Supports conference calls, call recording, and integration with UC platforms.

  1. Conference call: Dial first participant, press CONF, dial second participant.
  2. Call recording: Press RECORD during call (if enabled).
  3. Speed dial: Program frequently called numbers in directory.
  4. Do not disturb: Activate to silence incoming calls.
  5. Equalizer settings: Select presets for different room acoustics.

WARNING! Do not disassemble device; refer service to qualified personnel.

Accessibility Features

Audio adjustments for hearing impaired. Large font display option. TTY compatibility if supported by network.

Care & Cleaning

Unplug before cleaning. Use slightly damp cloth for exterior; avoid abrasive cleaners.

CAUTION! Do not use alcohol or solvents on display or microphone surfaces.

Regulatory Information

FCC Part 15: Class B digital device; complies with interference limits. CE marked for European compliance. Copyright © Polycom, Inc. For support, visit www.polycom.com or contact 1-800-POLYCOM.

Troubleshooting

SymptomPossible CauseCorrective Action
No dial toneLine connection/powerCheck cable connections; ensure power adapter is plugged in.
Poor audio qualityNetwork/placementRun audio calibration; reposition device; check network QoS.
No network connectivityEthernet cable/DHCPVerify cable; check DHCP server; set static IP if needed.
Display blankPower/brightnessCheck power; adjust display brightness in settings.
Cannot make callsConfigurationVerify SIP/H.323 settings; check with network administrator.

Reset: Menu > System > Factory Reset (use caution).

Service: 1-800-POLYCOM; www.polycom.com/support

Polycom 2200-1 Manual © - All Rights Reserved 2025