Service Manual GE Refrigerator

Technical Service Manual & Repair Guide

French Door & Side-by-Side Models

Installation Guide

Tools Needed:

  • Adjustable wrench
  • Level
  • Screwdrivers (flat and Phillips)
  • Pliers
  • Tape measure
  • Power drill

Step-by-Step Installation

  1. Choose Installation Location: Select a location with proper ventilation, away from heat sources, on a solid, level floor.
  2. Remove Shipping Materials: Remove all shipping bolts, tapes, and packaging materials from the refrigerator.
  3. Level the Refrigerator: Adjust the leveling legs to ensure the refrigerator is level from front to back and side to side.
  4. Connect Water Supply: Connect water supply line to the water inlet valve for ice maker and water dispenser.
  5. Electrical Connection: Connect to a dedicated 115V, 60Hz, 15-20 amp grounded outlet. Do not use an extension cord.
  6. Clearance Check: Ensure proper clearance (minimum 1 inch on sides, 2 inches at back, 4 inches on top).
  7. Initial Setup: Allow refrigerator to stand upright for 4 hours before plugging in. Set temperature controls.
  8. Test Operation: Run through all functions including cooling, ice maker, and water dispenser.
Warning: All installations must be performed by a qualified technician to ensure proper operation and maintain warranty coverage.

Specifications

Model Series GNE25JSKFSS / GFE26JSMFSS
Type French Door Refrigerator
Color Stainless Steel / Black Stainless
Total Capacity 25.5 cu. ft.
Fresh Food Capacity 16.6 cu. ft.
Freezer Capacity 8.9 cu. ft.
Control Type Electronic Touch Controls
Energy Rating ENERGY STAR® Certified
Annual Energy Consumption 685 kWh/year
Power Requirements 115V, 60Hz, 15A
Dimensions (HxWxD) 70 x 36 x 34.5 inches
Weight 330 lbs
Water Filter Type RPWFE / MWF

Warranty Information

  • Full Warranty: 1 year parts and labor
  • Sealed System Warranty: 5 years on compressor and related parts
  • Additional Coverage: Optional extended warranty available

For warranty service, contact GE Appliances Customer Service at 1-800-432-2737 or visit GEAppliances.com

Key Features

TurboCool™ System

GE's advanced cooling system rapidly reduces temperature in both fresh food and freezer compartments, maintaining optimal food preservation conditions.

PreciseFill™ Water Dispenser

Smart technology allows you to fill containers to exact amounts with ounce-by-ounce precision, eliminating spills and overflows.

FreshFlow™ Air Filter

Advanced air filtration system reduces odors and keeps food fresh longer by circulating purified air throughout the refrigerator compartment.

Door Alarm System

Audible alarm alerts if doors are left open for extended periods, helping to prevent energy waste and food spoilage.

SmartHQ™ Technology

Wi-Fi enabled for remote monitoring and control via smartphone app, allowing temperature adjustments, filter status checks, and diagnostic alerts.

Convertible Drawer

Flexible storage drawer that can be converted between refrigerator and freezer temperatures to accommodate changing storage needs.

Temperature Zones Explained

Fresh Food Zone

Maintains 35-38°F for optimal preservation of fruits, vegetables, and dairy products

Meat & Fish Drawer

Dedicated drawer maintains 30-32°F for extended freshness of meats and seafood

Crisper Drawers

Humidity-controlled compartments for fruits and vegetables with adjustable settings

Freezer Zone

Maintains 0°F for long-term frozen food storage and ice production

Quick Freeze Zone

Rapid freezing compartment for quickly freezing fresh foods while preserving quality

Beverage Center

Dedicated door bins for cans and bottles with easy access organization

Troubleshooting

Problem Possible Cause Solution
Refrigerator not cooling Power issue, dirty condenser coils, thermostat setting Check power supply, clean condenser coils, verify thermostat setting
Excessive frost in freezer Door seal issue, frequent door openings, defrost system failure Check door seals, reduce door openings, check defrost system
Water dispenser not working Water filter clogged, water line issue, dispenser switch failure Replace water filter, check water line, test dispenser switch
Ice maker not producing ice Water supply issue, ice maker module failure, temperature too warm Check water supply, test ice maker module, verify freezer temperature
Unusual noises Fan obstruction, compressor issue, ice dropping Check for obstructions, listen for compressor sounds, normal ice maker operation
Water leakage Clogged defrost drain, water line connection, ice maker issue Clear defrost drain, check water connections, inspect ice maker

Error Codes

  • E0 / F0: Temperature sensor failure - Check/replace temperature sensors
  • E1 / F1: Freezer temperature sensor issue - Check freezer sensor
  • E2 / F2: Fresh food temperature sensor issue - Check refrigerator sensor
  • E3 / F3: Defrost sensor failure - Check defrost sensor and system
  • E4 / F4: Door switch issue - Check door switches and alignment
  • E5 / F5: Communication error - Check control board connections
  • E6 / F6: Motor control error - Check evaporator fan motor
  • E7 / F7: Damper motor error - Check fresh food damper motor

Manual Downloads

Current Model Manuals

GNE25JSKFSS

25.5 cu. ft. French Door Refrigerator

GFE26JSMFSS

26.1 cu. ft. French Door Refrigerator

GSE25GSHSS

25.5 cu. ft. Side-by-Side Refrigerator

GTE18GMHES

18.2 cu. ft. Top Freezer Refrigerator

Popular Previous Models

GNE27JSMFSS

27.0 cu. ft. French Door Refrigerator

GSH25JSTASS

25.5 cu. ft. Side-by-Side Refrigerator

PFE28PSHSS

28.1 cu. ft. French Door Refrigerator

GTE21DTNRWW

21.5 cu. ft. Top Freezer Refrigerator

Note: For models not listed here, please visit the GE Appliances Support Website for complete documentation.