Installation Guide
Tools Needed:
- Phillips screwdriver
- Flat-head screwdriver
- USB cable (Type-B)
- Power cable
- Roll paper (57mm/80mm)
Step-by-Step Installation
- Unpack Printer: Remove all packaging materials and protective tape from the printer.
- Load Paper: Open the paper compartment and load thermal paper roll with the paper feeding from the bottom.
- Connect Power: Connect the power adapter to the printer and plug into a grounded electrical outlet.
- Connect to Computer: Use the USB cable to connect the printer to your computer or POS system.
- Install Drivers: Download and install the latest drivers from the Star Micronics website for your operating system.
- Test Print: Run a test print from the printer's self-test function or from your computer.
- Configure Settings: Adjust printer settings using the control panel or configuration software as needed.
Specifications
| Model Series | TSP100 / TSP650 |
| Type | Thermal Receipt Printer |
| Color | Black / White |
| Print Method | Direct Thermal |
| Print Speed | 250mm/sec |
| Paper Width | 57mm / 80mm |
| Resolution | 203 dpi (8 dots/mm) |
| Interface | USB, Ethernet, Serial, Parallel |
| Power Requirements | 24V DC, 3.0A |
| Dimensions (HxWxD) | 145 x 180 x 175 mm |
| Weight | 2.5 kg |
| Operating Temperature | 5°C to 40°C |
Warranty Information
- Full Warranty: 1 year parts and labor
- Print Head Warranty: 2 years or 100km of printing
- Additional Coverage: Optional extended warranty available
For warranty service, contact Star Micronics Customer Service at 1-800-782-7636 or visit Star-Micronics.com
Key Features
High-Speed Printing
Capable of printing at speeds up to 250mm per second, ensuring fast transaction processing and reduced customer wait times.
Durable Print Head
Long-life thermal print head rated for 100 kilometers of printing, providing reliable performance in high-volume environments.
Multi-Interface Support
Supports USB, Ethernet, serial, and parallel interfaces for flexible connectivity with various POS systems and computers.
Auto Cutter
Built-in automatic paper cutter ensures clean cuts and reduces paper waste, with optional manual cutter for backup.
Energy Efficient
Low power consumption design with automatic sleep mode to reduce energy costs and environmental impact.
Easy Paper Loading
Front-loading paper design allows for quick and easy paper replacement without moving the printer from its position.
Print Head Technology Explained
Thermal Printing
Direct thermal technology requires no ink or toner, reducing maintenance and consumable costs
High Resolution
203 dpi resolution ensures crisp text and clear barcode printing for optimal readability
Durability
Ceramic print head construction provides excellent heat distribution and long service life
Self-Test Function
Built-in diagnostic printing helps identify issues and verify print quality
Energy Saving
Intelligent power management reduces heat generation and extends print head life
Compatibility
Works with standard thermal paper rolls from multiple manufacturers
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Printer won't power on | Power cable issue, faulty power supply | Check power connections, try different outlet, verify power adapter |
| No printing or partial printing | Paper jam, dirty print head, wrong paper type | Clear paper path, clean print head, use correct thermal paper |
| Faded or light printing | Worn print head, incorrect darkness setting | Adjust print darkness setting, replace print head if necessary |
| Paper not feeding properly | Paper loaded incorrectly, worn feed mechanism | Reload paper correctly, check feed rollers for wear |
| Communication errors | Faulty cable, wrong driver, incorrect settings | Replace cable, reinstall drivers, check communication settings |
| Cutter not working | Paper jam, mechanical obstruction, worn blade | Clear obstruction, check cutter mechanism, replace cutter if needed |
Error Codes
- Error 1: Paper end detected - Reload paper roll
- Error 2: Paper jam - Clear paper path
- Error 3: Print head overheating - Allow printer to cool
- Error 4: Cutter jam - Clear cutter mechanism
- Error 5: Communication error - Check cable and settings
- Error 6: Hardware failure - Contact service center
Manual Downloads
Current Model Manuals
TSP100
Thermal Receipt Printer
TSP650
Industrial Thermal Printer
TSP800
High-Speed Receipt Printer
TSP1000
Heavy-Duty Thermal Printer
Popular Previous Models
TSP600
Legacy Thermal Printer
TSP700
Impact Receipt Printer
TSP200
Compact Thermal Printer
TSP300
Mobile Thermal Printer