The Starlink Gen 3 is the latest generation of satellite internet terminals, featuring an enhanced phased-array antenna, improved weather resistance, faster setup, and higher performance capabilities for global high-speed, low-latency internet access. Below are key sections for safety, features, installation, setup, operation, and troubleshooting.
Key components: Gen 3 Dish (rectangular phased array), Router, Power Supply, Mounting Hardware, 75-foot cable.
| Feature | Description |
|---|---|
| Dish (Antenna) | Enhanced phased array for improved signal acquisition and tracking |
| Router | Dual-band Wi-Fi 6 with mesh networking support |
| Power Supply | Integrated power over cable (PoC) for simplified setup |
| Cable | 75-foot shielded cable with proprietary connector |
| Mount | Adjustable kickstand and optional mounting kits |
| Heating | Auto-heating for snow and ice melt |
| Status LED | Indicates power, boot, and connection status |
| Stow Function | Automatically stows dish for transport or storage |
| Water Resistance | IP54 or higher rating for outdoor use |
| App Control | Full setup and management via Starlink app |
Unpack and inspect contents. Choose a location with clear view of the sky.
WARNING! Dish is heavy; lift with care to avoid injury. Ensure all connections are secure and protected from weather.
Power on system; follow prompts in Starlink app.
CAUTION! Ensure stable mounting; avoid locations with potential for falling debris.
Primary control via Starlink app. Physical buttons: Reset button on router.
App Settings: Network name/password, Split 2.4/5 GHz, Device prioritization, Data usage, Speed test, Visibility map, Stow/Unstow, Snow Melt mode (Auto/Preheat/Off), Reboot.
Advanced: Port forwarding, DHCP settings, Custom DNS.
Connect via Wi-Fi or Ethernet (adapter required).
Tip: For best performance, place router centrally and avoid physical obstructions.
The Starlink app is required for setup and management.
WARNING! Keep app updated for latest features and bug fixes.
App supports standard device accessibility settings (VoiceOver, TalkBack, larger text). Web interface for router also accessible via browser at `192.168.100.1`.
Unplug power before cleaning. Use soft, dry cloth to wipe dish surface. For heavy snow/ice, enable Snow Melt mode; do not manually scrape or chip ice.
CAUTION! Do not use chemicals, pressure washers, or abrasive materials. Do not open sealed units.
FCC Part 25 & Part 15: Licensed satellite terminal. Contains FCC ID: 2AWHB-1001001. IC: 30445-1001001. Complies with relevant standards for residential use. Copyright © 2025 SpaceX. Starlink is a registered trademark of SpaceX. For support, visit www.starlink.com or use the in-app support feature.
| Symptom | Possible Cause | Corrective Action |
|---|---|---|
| No internet | Obstructions, booting, outage | Check app for status/obstructions; ensure dish has clear view; reboot via app. |
| Slow speeds | Network congestion, obstructions | Run speed test in app; check for obstructions; ensure router is centrally located. |
| App cannot find dish | Power, cable, Bluetooth | Ensure power is connected; check cable connections; enable phone Bluetooth; restart router. |
| Dish not moving | Stowed, obstruction, hardware | Check if dish is stowed; ensure no physical obstruction; reboot system. |
| Wi-Fi not visible | Router issue, reset | Power cycle router; check for router LED; factory reset if needed (hold reset button). |
Reset: App > Settings > Reboot Starlink or factory reset router.
Service: Use in-app support or visit support.starlink.com